
Refund and Returns Policy
Overview
Returns of Goods
I accept returns of goods
Contact me within: 7 days
Dispatch item (s) back for refund within: 14 days
Conditions of return
Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Cancellation of Commission
Request a cancellation of commission within: 7 days of purchase
Cancellation of Pottery Class
Request a cancellation of Pottery Class within: 2 days of purchase or may be subject to 50% of purchase fee.
Classes – It is a rate occurrence, but please be aware that sometimes clay fired items can crack or break in the kiln. We try to control for these events but it is not always possible. It is the charm but also the frustration of working with ceramics!