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Refund and Returns Policy

Overview

Returns of Goods

I accept returns of goods

Contact me within: 7 days 

Dispatch item (s) back for refund within: 14 days 

Conditions of return

Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Cancellation of Commission 

Request a cancellation of commission within: 7 days of purchase

Cancellation of Pottery Class

Request a cancellation of Pottery Class within: 2 days of purchase or may be subject to 50% of purchase fee.

Classes – It is a rate occurrence, but please be aware that sometimes clay fired items can crack or break in the kiln. We try to control for these events but it is not always possible. It is the charm but also the frustration of working with ceramics!